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<span id="isPasted" style="color: rgb(36, 36, 36); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, system-ui, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Web&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">We love Fan feedback and ideas! Please contact customer service at&#xA0;<span style="-webkit-font-smoothing: antialiased; box-sizing: border-box; color: rgb(36, 36, 36); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, system-ui, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Web&quot;, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 11pt;"><a href="mailto:DPIM_CustomerSupport@dpipromo.com" rel="noreferrer noopener" style="-webkit-font-smoothing: antialiased; box-sizing: border-box; background-color: transparent; color: rgb(104, 136, 201); text-decoration: none;" tabindex="-1" target="_blank" title="mailto:dpim_customersupport@dpipromo.com">DPIM_CustomerSupport@dpipromo.com</a>&#xA0;<span style="color: rgb(36, 36, 36); font-family: -apple-system, &quot;system-ui&quot;, &quot;Segoe UI&quot;, system-ui, &quot;Apple Color Emoji&quot;, &quot;Segoe UI Emoji&quot;, &quot;Segoe UI Web&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;">to share your ideas.

We love Fan feedback and ideas! Please contact customer service at DPIM_CustomerSupport@dpipromo.com to share your ideas.

I have a product idea, who should I contact?

Submission Questions

Can I cancel my order and rebuy the items that are on sale?

What is the SEGA Shop return policy?

What are the SEGA Shop refund policies?

What are the SEGA Shop exchange policies?

What are the return and refund policies for international orders?

Cancellation and Refund Questions

I bought an item and it went on sale at a later date. May I have a refund on the difference?

Another retailer is discounting a product. Will you price match?

I have a discount code or promotion and its not working with another discount code or promotion.  Can I have both?

I have a product idea, who should I contact?Updated 16 days ago