This site (shop.sega.com) and services are provided by DPI Merchandising Inc. SEGA and their affiliates are not responsible for the operation of this website. Section 1 - General Information. DPI Merchandising Inc ("DPI", "Us", "We") operate various

What is the SEGA Shop Privacy Policy?

Yes, we value your right to request the removal of your privacy data from our systems. Please contact our Customer Service team and they will assist you in the deletion of your privacy information.

Yes, we value your right to request the removal of your privacy data from our systems.&#xA0;<p style="box-sizing: inherit; margin: 0px 0px 1rem; padding: 0px; color: var(--body-copy-color); font-family: var(--body-copy-fonts); font-size: 14px; letter-spacing: normal; line-height: 22px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(254, 254, 254); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Please contact our <a href="mailto: DPIM_CustomerSupport@dpipromo.com" style="box-sizing: inherit; background-color: transparent; text-decoration: none; color: rgb(35, 193, 187); font-family: var(--body-copy-fonts); transition: color 0.2s ease-in-out 0s, background-color 0.2s ease-in-out 0s, fill 0.2s ease-in-out 0s, opacity 0.2s ease-in-out 0s; font-weight: 700;">Customer Service</a> team and they will assist you in the deletion of your privacy information.&#xA0;

Can I delete my privacy information?

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Sega Shop

Privacy Questions

Can I cancel my order and rebuy the items that are on sale?

What is the SEGA Shop return policy?

What are the SEGA Shop refund policies?

What are the SEGA Shop exchange policies?

What are the return and refund policies for international orders?

Cancellation and Refund Questions

I bought an item and it went on sale at a later date. May I have a refund on the difference?

Another retailer is discounting a product. Will you price match?

I have a discount code or promotion and its not working with another discount code or promotion.  Can I have both?